Terms of Service

Last updated: 11/14/2025

1. Services

PrimeInstall provides professional home installation services including but not limited to TV mounting, security camera installation, electrical work, smart home setup, and general handyman services throughout New York City.

2. Booking and Scheduling

By booking a service, you agree to provide accurate information and ensure access to the installation location at the scheduled time. Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

3. Pricing

All prices are estimates based on standard installations. Final pricing may vary based on complexity, wall type, accessibility, and specific requirements. We provide upfront quotes before beginning work.

4. Liability

PrimeInstall carries $2M liability insurance. While we take every precaution, we are not responsible for pre-existing damage, hidden wall conditions, or issues with customer-provided equipment.

5. Guarantee

We stand behind our work with a 30-day satisfaction guarantee on our installation workmanship. This does not cover equipment defects or damage caused by customer misuse.